Book Recommendation: The Experience Economy

June 2, 2020

Lesa Daniel reflects on The Experience Economy By B. Joseph Pine II and James H. Gilmore. This book makes references to Disney World’s Main Street as a model example of an immersive customer experience. The Daniels used what they learned in this look to bring their customer experience in their photography business to a new level.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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