How to Handle Data Loss
What do you do if your hard drive crashes and you lose all the moments you just captured? Don't panic! PPA can help you deal with data loss. You have to be a PPA member to take advantage, so join today!
This one-of-a-kind malpractice trust fund will protect you when data loss related to a paid contracts occurs and your client is threatening legal action. It's included with your PPA membership and we'll never raise your rates or drop your coverage if you have to file a claim!
How Do I Enroll?
- Wedding and portrait photographers are automatically enrolled at no extra cost.
- All other photographers can opt out and receive $35 off their membership fees.
How Do I File A Claim?
- Call PPA's member care center at 800-786-6277.
- File an Indemnification Trust report with a member care professional.
- A representative from Meadows & Macie, the most experienced law firm in the world at defending professional photographers, will contact you by the close of the next business day.
What Happens If A Claim Can't Be Resolved?
- The Trust will appoint and pay for local attorneys to defend you.
- The Trust will pay any damages awarded to your client.
- You only pay a small deductible ($200-first time claim).
- You will never pay an attorney's bill!
Watch the video below to learn more about the Indemnification Trust:
PPA has partnered with DriveSavers®, a fast, reliable and secure data recovery provider, to help you recover lost data. If the data loss is related to a paid contract, we recommend filing a Trust claim before utilizing your DriveSavers® discount.
How Much Does It Cost?
- 20% discount - the largest in the industry!
- No cost if data is unrecoverable (standard and economy services only).
- Discounted minimum recovery attempt fee on multiple drives.
1. BACK UP IMAGES. Implement a regular backup plan to guard against data loss when (not if) your computer's hard drive crashes or your camera's memory card fails.
2. TRANSFER PHOTOS. Copy image files from the camera's flash memory to a computer's hard drive after EVERY photo session. Verify that all photos transferred correctly before deleting images or reformatting the memory card.
3. AVOID CORRUPTION. Use the eject command on your computer before physically removing the memory card.
4. MAKE MORE THAN ONE COPY. Back up your backup. Make at least two copies of critical files and keep a duplicate set offsite in a secure location.
5. FLASH MEMORY CARDS.
- Protection. Always store them in the case they came in. Without it, the smallest piece of dust can cause reading/writing problems and ultimately loss of photos.
- Storage. Don't store them in your pocket. Cards can break or end up in the wash with your clothing.
- Reading. Avoid reading a wet card. If the card is wet inside its plastic housing, you will likely short out the electronics which can make the photos irretrievable.
- Life Span. Replace heavily used camera cards every six months.
6. AVOID EXTREME TEMPERATURES. Protect your digital equipment and flash memory cards from extreme heat, cold and humidity.