Giving clients a great experience from first contact to final delivery leads to excellent portraits, thrilled clients and outstanding sales. Learn the secrets of creating a successful client journey. In this comprehensive workshop, Paul Lorei, CPP, will explain and demonstrate the steps to build client trust, engagement and satisfaction. Leave one step out and the whole experience suffers. You'll leave the workshop with a game plan for improving customer experience and become the studio you were meant to be.
Items to Bring: notebook, camera for note-taking (cell phone camera is more than adequate)