Clients often have specific expectations of their volume or family photo session such as: timeliness, quality, communication, posing, deliverables, lighting, conflict resolution, etc. Understanding and effectively managing these expectations are essential for creating a positive client experience and building a successful volume photography or family portraiture business. This workshop will delve into strategies for uncovering and meeting these expectations while maintaining a high level of professionalism and client satisfaction. We will be covering: Understanding Client Needs; Questions to Identify Client Preferences; How to Set Clear Expectations; Defining Scope and Deliverables; Aligning Client Expectations with Realistic Outcomes; Building Trust;; Creating Sample Portfolios; Scheduling, Clear Pricing and Deliverables, Professional Conduct, Problem Resolution, Conducting Pre-Shoot Consultations, and more! So join us as we discuss this very important topic that will save you a lot of headaches and help you keep clients and grow your business!

Items to Bring:

• Note Taking Materials
• Case studies from personal experience for the class to discuss