Bridging the Gap on Facebook Live
As a small business owner, you’re crazy busy and your time is both limited and valuable. For a quick dose of entrepreneurial inspiration and advice, check our Facebook Live every other Wednesday at 2pm ET.
These 30-minute segments will help you address topics such as:
- How to overcome business fears
- What has changed in the industry
- Who your clients are and what they need
- How to attract the right clients
- What it takes to conquer in-person sales
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PRO TIPThe Power of Hello®
In this day of technology, over-booked schedules, and multi-tasking, we too often forget the basic common courtesies of human interaction that lead to an exceptional customer service experience.
In customer facing roles, many employees pre-judge customers or avoid saying “hello” because they don’t want to be “disrupted.”
How do you inspire your people team to remove their blinders and embrace that first encounter with your customer in a new way? Jacqueline JasionowskiI hasve your answer: The Power of Hello®.
This concept encourages humans as a collective to examine who they are and how they want to be perceived. When encouraged to think differently, a transformational mindset shift occurs towards reengaging their personal and professional relationships. The Power of Hello® inspires everyone to breathe life back into simple acts of kindness.
Bio: Jacqueline Jasionowski has 20 years of HR, Training, Customer Experience, and Leadership Coaching with BMW Group and as the fFounder of Shift Awake Group, where she’s consulted for JD Power and worked with clients such as BMW, MINI, Porsche, Ford, Lincoln, Verizon and more. Jacqueline has a passion for putting together the pieces of the “people puzzle” to help companies remove friction and create engaging employee and customer experiences.
Jacqueline Jasionowski brings creativity, passion, and enthusiasm into every day as she continues her 19+ year career in leadership coaching, training, and speaking. Jacqueline believes in flipping the way most organizations view the human experience and challenges leaders to focus on employee well-being first by raising cultural consciousness.
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