Instructor
Kim
Hartz
M.Photog.Cr., CPP
About the Class

If we want to run a successful business, we need to have an experience that knocks our client’s socksoff –just like our images! Creating an experience that is personal and wows your client is the best way to keep them coming back for more. In this program, I will outline how you can customize that experience for your client from your website to your product delivery, how to manage expectations, deal with negative feedback and turn it into a positive outcome, and much more! The competition for pet photography is stiffer than ever, and the best way to set yourself apart is with an amazing experience that gets clients talking and coming back for more.

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