Melinda F. Emerson, “SmallBizLady” is America’s #1 Small Business Expert. She is a bestselling author, keynote speaker, marketing expert, and business coach. As CEO of Quintessence Group, her marketing consulting firm serves Fortune 500 brands that target the small business market. Her advice is widely read, reaching more than 3 million entrepreneurs each week online. She has an online school www.smallbizladyuniversity.com and hosts The Smallbizchat Podcast. She is the bestselling author of Become Your Own Boss in 12 Months, Revised and Expanded and Fix Your Business, a 90 Day Plan to Get Back Your Life and Reduce Chaos in Your Business.