You wake up and your head is swirling and your fever could fry an egg. You get halfway to your on-location session, only to get caught behind a 10-car pileup. You get a calendar reminder at 3:00 p.m. that you missed a 10:00 a.m. session. What do all of these situations have in common?
Aside from being just plain bad luck, they're all reasons you might have to back out of previously scheduled photography sessions or events. Even though we all hope to avoid such situations, it's important to know what to do should the need arise. And it's equally important for you to communicate this procedure to your clients.
Canceling the Appointment
Whether you're sick, sidetracked or experience a last-minute emergency, know ahead of time what you can do to still satisfy your contract. Planning for a last-minute emergency may sound odd (you can't anticipate everything!), but it will help you put your best foot forward and keep your client's interests at heart.
Read the complete article: Canceling on Your Client...Last Minute