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PPA Member Story: Clark Sanders & SMS - PPA Today

PPA Member Story: Clark Sanders & SMS

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Need a little help boosting your numbers? Have you considered PPA's Studio Management Services (SMS)? You should.

We could tell you all about SMS, but why not hear it from someone who has actually been through the process? Arkansas photographer Clark Sanders, CPP, knows well the benefits of SMS and shares his experience below. It's the first in our new PPA Member Story series.

How was your business doing prior to signing-up for SMS?

It was going well, but I knew I needed to make some changes if my business was going to continue to grow and become more profitable.

ClarkSanders1.jpgWhy did you decide to sign-up?

I attended Imaging USA in Atlanta in January and visited the SMS booth. I had already been interested in a consultation for a while. I knew that many profitable studios in the country had already benefitted from an SMS consultation and knew if I didn't seek the advice/counsel of SMS my studio might wind up being less than profitable and I didn't want that to happen.

What were your emotions going into the consultation?

I was excited and nervous all wrapped in one!

Can you take us through your mentoring experience?

Prior to visiting on the phone with Bridget Jackson, CPA, and Allison Rodgers, Cr.Photog., CPP, I completed a comprehensive list of items they needed to better help me out. Just going through that task alone really opened my eyes! I thought I had all my numbers in my head, like the number of sessions, average sale of those sessions, who I photographed the most, was I really pricing my work to make a better profit, etc. Boy was I wrong!

Seeing the numbers on paper (actually in excel) really took me back! WOW. Bridget helped me set up a budget, set a plan for how many sessions I should book during a month and more. Allison helped me make sense of my price list and gave some amazing suggestions to improve it as well as advice on some of the promotions I was working on.

One big thing I learned is I don't have to photograph everyone in my market! There are lots of prospective clients in my area, and surrounding area, that are who I consider my ideal clients and who aren't afraid to invest both their time and money in me. That's who I want my business to benefit from. The numbers Bridget helped me understand who my ideal client really is, and helped me to make a "road map" of sorts, not only for 2013, but one that will help me be even better and more profitable in 2014 and beyond!


How did you use what you learned?

After my consultation with my SMS mentor Allison Rodgers, who I think she's the best thing since sliced bread, by the way, I made lots of changes to my price menu and have even more planned for 2014. I love that the Rodgers' provide such an amazing experience for their clients from the moment they call and have a session consultation until they come back to pick up their portrait order. The experience you provide your client with will determine the outcome of your sales session and will lead to future business with them and their friends that they're going to talk to you about! We discussed some of the mini-sessions I had planned and Allison again gave me some amazing advice for them.

ClarkSanders2.jpgHow has your business changed since your consultation?

I raised my prices after my consultation and will be increasing them again soon! I had always been scared to death to raise my prices to a point where I would lose clients, but as a lot of successful studio photographers have said in the past, you'll attract the clients who value what you do and will make up for the ones that don't. And that has rang true! I'm able to prequalify clients based on the price of my session fees and my collections.

Why should someone consider an SMS consultation?

The old saying, "don't reinvent the wheel," comes to mind when seeking the services from SMS. If you're currently operating a studio or thinking of starting one, there is a wealth of knowledge from the SMS mentors that can help get your business off on the right track. My SMS mentor was able to take a look at my pricing and other aspects of my business during my consultation. The suggestions she made have helped steer my business down the right path. If anyone is struggling with their business and don't know what they should do to turn it around, an SMS consultation is a no-brainer!


So what's your number? Do consider PPA's Studio Management Services (SMS) if you need help finding it.

 

PPA Member Stories:

This series serves as an opportunity for you PPA members to tell your story. How has PPA membership helped you and your business? It could be PPA's Studio Management Services, copyright protection, PhotoCare equipment insurance, the Indemnification Trust, Imaging USA--whatever! We want to hear from you, and so do your fellow members.


Have a story you'd like to share? Shoot John Owens an email at jowens@ppa.com.



About this Entry

This page contains a single entry by Professional Photographers of America (PPA) published on November 26, 2013 4:37 PM.

Using the New Gmail Tabs was the previous entry in this blog.

Imaging USA Early Registration Deadline is the next entry in this blog.

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