By Tristin Vaccaro
Having to justify your prices to clients is always nerve wracking, but why should it be? You work tirelessly to ensure quality service and you already know your worth, so don't be afraid to help others see the value in what you do as well! Yes, it's unfortunate that you should have to justify yourself in the first place, but when the inevitable conversation comes up, remind clients of these very valid reasons for your pricing structure.
1. The Quality of Your Work: Your photos speak for themselves, and the quality of your photos should be the number one factor clients consider before even thinking about price. Your portfolio is the purest reflection of you and how you, specifically, capture people's fondest memories. This is really your chance to show off and explain to clients what you can do for them. Showing clients your previous works and describing their quality should be your go-to example of the value you bring to the table.
2. Testimonials: Word of mouth and customer referrals can play a huge role when validating your pricing to a potential client. If every one of your customers enjoys working with you and loves the photos you've provided, why not brag about it? Consider adding a "Testimonials" page to your website or ask satisfied clients to leave a five-star review on your Facebook page.
There's nothing wrong with being a self-taught photographer, but there is something to be said for an individual who continues their education in the photography industry. Whether you have a Bachelor's degree in photography or participated in PPA's Certified Professional Photographer
(CPP) program, higher photography education shows clients your dedication to the craft. Let your clients know about your photography background and how those experiences have made you a better photographer.
4. Personal Investments: Those questioning your pricing probably don't think about all the investments you've made yourself. The expensive camera equipment, editing software, and gas to and from locations probably cost you a pretty penny. Not to mention all the time you've spent researching the client, replying to inquiries, creating the images, and meticulously editing the final photographs. Your time and money are valuable too, which may help you explain just some of the costs of doing business.
5. Differentiate Yourself: It's easier to justify your prices if you can explain why, exactly, you're different from your competitors. Perhaps it's a fresh perspective or your use of exclusive equipment that other competitors simply don't have. Whatever it may be, find out what makes you different from others and effectively communicate this with your clients
6. Final Products: It's a basic economic fact that people will pay more for something that looks expensive. If you have nicely matted, high-quality prints or beautifully bound albums to physically show potential clients, the products will speak highly for themselves. Also, consider taking a second look at your website and ask yourself if there is anything you could do to make it more professional, elegant, clean, etc. The quality of the little details in all aspects of your business could make the largest difference.
7. Confidence: All of the above methods to justify your pricing don't really mean anything if you don't believe in your pricing in the first place. You know that you are worth the money because of your skills, dedication, and personal investments. The key here is getting others to see your worth. Communicate your value effectively, politely, and with confidence. Never settle for less than you are worth just because someone wasn't able to see your value. Not everyone is your "ideal" client and it's ok that price turns some people away. YOU ARE WORTH IT!