PPA Webinar :: Exceptional Customer Service Helps Create Exceptional Bottom Lines

:: PPA Webinar :: Exceptional Customer Service Helps Create Exceptional Bottom Lines

Exceptional Customer Service Helps Create Exceptional Bottom Lines

Recorded Wednesday, October 27th / 2pmET
With Eric Anundi

Purchase this webinar as a part of the Online Learning Pass. Get unlimited access to both live and archived webinars for just $99.

Your photography business isn’t about you…it’s about your customers. And how you connect with and serve those customers can help in making or breaking your business. That’s why Eric Anundi wants to teach you the aspects of exceptional customer service. Come learn how to relate to your clients EVERY time you are in contact with them…from the importance of the initial client contact via phone or e-mail, to the customer leaving with their finished order. Every time a client interacts with your business has a dramatic effect on the outcome of your bottom line, whether you realize it or not.

About Eric Anundi
Eric established Eric John: Fine Photographic Studio Inc. in 1993. The retail studio resides in the heart of Salem, Ore., surrounded by the area's most beautiful parks and a short distance to urban downtown. He holds the top degree through Professional Photographers of Oregon (PPO), the Fellow of Photography, and is currently working on his degrees through PPA. Eric has won numerous awards for his work including six Kodak Gallery Awards, a Fuji Masterpiece Award, Best Teenage Girl Portrait, Best Experimental Portrait and Best Illustrative Image, and he has had his images hang in PPO's Court of Honor each year. A past president of Professional Photographers of Oregon, Eric is currently involved in PPA's SuccessWare and Masterminds programs and has been featured in the magazine, Professional Photographer. Eric is also instructing at Imaging USA in 2011.