The Secret to Success: Observe and Respond

  • Instructors:
    Jeffrey Shaw

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    In this video (1 in a 5-part series) on character traits of successful people, Jeff Shaw tackles the skill of observing and responding to your client’s needs. In a fast-paced world of ever-changing technologies and demands, this is easier said than done. Never fear! Jeff gives you some soul-searching questions to help you assess where things stand:

    • Do you offer enough variety in the way you do business?
    • Are there reasons why people might not be doing business with you?
    • Is your business complete? Are there other services you could offer to make life easier for your customers?
    • Do you empower your clients?

    These are just a few of the areas you’ll explore. Of course, questions are the easy part, but it’s the answers and the discussions that will inspire you to take a good, hard look on what you’re doing for your customers… and how you can do more!

    We value your feedback and want to know how we can improve. Please share your thoughts about the class here.

  • Duration: 0:16:25 Expand video to full screen for best view.

      • Jeffrey Shaw

        Cr.Photog.

        Based in Manhattan, Jeffrey has been the go-to portrait photographer for an exclusive clientele for 30 years. He is also a trained business coach from The Coaches Training Institute and an inspiring public speaker, having presented before 20 organizations in two years. He travels nationwide meeting his clients at beautiful destinations and working with photographers in workshops and conventions. His portraits have appeared on The Oprah Show, in “O” magazine, People Magazine, CBS news, and most recently the cover of New York Family Magazine. Never one to follow a well-worn path, Jeff has built a meaningful life on instinct rather than rules and on his vision instead of circumstances.

        During the height of Jeff’s career he hired a business coach to help him manage the many issues that come with a fast growing business—the rewards and the struggles. It was a period of deep soul searching and business expansion. Through this work there were many “a-ha!” moments and one stood out in particular: why he became photographer. 

        Jeffrey is the youngest of three boys and during his youth there is only one known photograph capturing his entire childhood; literally no history that offers a photographic memory. This is the power of portrait photography. So half way through his career and with this new realization he would cement his purpose—to support his clients in being as responsible as they could be documenting their family’s treasured moments. This aspiration profoundly increased his commitment to his clients and resulted in stronger relationships, a business that directly supported his life’s purpose and an uncommon level of success.

        Jeff’s personal experience with coaching over a decade ago and how it changed his life lead him to become a trained business life coach specifically for fellow photographers. He has committed to providing educational forums for photographers who want to improve their businesses and desire personal growth.

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