Can't change password
Results 1 to 5 of 5

Hybrid View

  1. #1
    Join Date
    Dec 2008
    Location
    South Alabama
    Posts
    111

    Default Can't change password

    I have tried and tried but everytime I click edit password it takes me to the ppa home page. I click edit my forum profile, I can change anything there but when I click edit/password it goes back to ppa home page.

    Does anyone know how to edit your password?

  2. #2
    Join Date
    Jul 2005
    Location
    Atlanta, GA
    Posts
    727

    Default Re: Can't change password

    Your forum login is now tied to your website login (they used to be separate). Now, to update your password, go to the My PPA tab on the top left of the page, select Edit My Member Record, and on that page look for the link that says "Would like to change your password? Click here." (just below your contact info. That should update your password for the website and forum.

    And as always, you can call 800.786.6277 (M-F, 9am-6pm ET) or email csc@ppa.com for assistance. I hope this answers your question.
    Gregory Aide
    Production Manager

  3. #3
    Join Date
    Dec 2008
    Location
    South Alabama
    Posts
    111

    Default Re: Can't change password

    Thank you!!!

  4. #4
    Join Date
    Feb 2009
    Location
    Kentucky
    Posts
    1

    Default Re: Can't change password

    The change password page has several questions in red that must be answered. On the question about listing the first letter of the city in which you were born, the drop down box doesn't work so, you cannot update your profile, password, ect. Help???

  5. #5
    Join Date
    Jul 2005
    Location
    Atlanta, GA
    Posts
    727

    Default Re: Can't change password

    Juli, thanks for the heads up! IT is working on it now. It should be a simple code fix.
    Gregory Aide
    Production Manager

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Live Chat is closed